Privacy Policy Effective Date: 31/07/2025 Last Updated: 31/07/2025 Introduction Sawasdee Thai Takeaway (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through the Square Online platform for delivery and takeout. By using our website or placing an order, you agree to the practices described in this policy.
1. Information We Collect We may collect the following categories of personal data: a. Identifying Information: Full name, email address, phone number b. Order and Delivery Details: Items ordered, delivery or pickup preferences, delivery address, special instructions c. Payment Information: Payment card details (processed securely by Square – we do not store this data) d. Technical & Usage Data: IP address, browser type and version, time zone setting and location, device identifiers and cookies
2. How We Use Your Information We use the data we collect to: – Fulfill and manage orders (delivery or pickup) – Communicate with you regarding your order – Improve and personalize your user experience – Ensure security and fraud prevention – Comply with legal obligations – Send marketing communications (only if you’ve opted in)
3. Lawful Bases for Processing (GDPR) If you are located in the EU, UK, or similar jurisdictions, we process your personal data under one or more of the following legal bases: – Contractual necessity: To process your orders and payments – Consent: For optional marketing communications – Legal obligation: To comply with tax, accounting, and food safety regulations – Legitimate interests: To operate, maintain, and improve our services
4. Disclosure of Your Information We do not sell your personal information. We may share your data only as necessary with: – Square, Inc.: For secure ordering and payment processing – Delivery staff/partners: To fulfill your delivery requests – IT service providers: For website hosting and analytics – Regulatory authorities: If required by law
5. Data Retention We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal or tax obligations. If you request deletion, we will act in accordance with applicable laws.
6. Your Privacy Rights EU/UK Users (GDPR): – Access, correct, or delete your personal data – Object to or restrict processing – Request data portability – Withdraw consent (e.g., for marketing)
7. Cookies and Tracking Technologies We may use cookies and analytics tools to: – Remember your preferences – Track website performance – Understand customer behaviour You can disable cookies in your browser settings.
8. Data Security We implement appropriate security measures including SSL encryption, secure servers, access restrictions, and trusted third-party processors like Square.
9. International Data Transfers Your data may be transferred to and processed in countries that may not have equivalent data protection laws. We ensure appropriate safeguards are in place.
10. Third-Party Links Our online ordering system may include links to third-party platforms (e.g., Square). We are not responsible for their privacy practices.
11. Changes to This Policy We may update this Privacy Policy from time to time. The ‘Effective Date’ at the top indicates the last revision. Changes become effective when posted.
12. Contact Us If you have any questions or wish to exercise your privacy rights, please contact: Sawasdee Thai Takeaway
Email: hello@sawasdeetakeaway.com
Phone: 01244 738271
Address: 46 Chester Street, Saltney, Chester CH4 8BJ